These videos help build trust by providing useful information and russian number whatsapp fostering an emotional connection with your audience. Behind-the-Scenes Content: People love seeing the behind-the-scenes action of brands they support. Share videos or stories about your marketplace’s day-to-day operations, the team behind the brand, or how products are sourced. This creates a personal connection with your audience and humanizes your brand. Live Streaming: Hosting live streams on platforms like Facebook, Instagram, or TikTok can increase interaction with your followers.

You can use live video to announce new product launches, conduct Q&A sessions, or showcase your products in real-time. Live streaming also provides a great opportunity to engage directly with customers, answer their questions, and gather feedback. 12. Customer Service and Social Media Support: Social media is no longer just a platform for marketing—it's also a space for customer support and communication. Responding to customer inquiries in a timely manner builds trust and loyalty, two important aspects for online marketplace success.