function ensures that no potential customer

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Spoki offers the ability to manually add contacts that are not in the default lists. This allows you to further customize your target audience. After sending a campaign, Spoki provides detailed statistics that include the number and percentage of automations activated, in progress, completed or failed, as well as details on messages sent, received, read or failed. This allows you to monitor the effectiveness of your campaign and make adjustments if necessary. In case of messages not sent due to technical problems or daily limits, the “Retry Failed” button allows you to create a new campaign identical to the previous one, but aimed only at contacts for whom the previous attempt failed.

This is overlooked for any reason. Automations Automations are one uae consumer mobile number list of the most powerful features of Spoki , allowing you to define specific messages to be sent automatically in response to certain events or actions, called triggers . These tools are ideal for streamlining communication and ensuring timely and relevant customer interactions on autopilot. To set up an automation , you need to go to the “Automations” menu and select “New”. I suggest you set a specific name for the automation, so you can identify the various communication flows.

Next, you will need to define the following elements: Message template : choose a message already approved by WhatsApp that will be sent automatically; Contact List/Integration : Specify the contact list or integration through which to send the message; Tags : Apply specific tags, useful for segmenting and organizing contacts based on interactions. As for triggers, Spoki offers several types, including: Message from customer – Trigger automation when a customer sends a specific message; Integrations : Use inputs from external tools like CRM or e-commerce to trigger automation; List : This option allows you to send a message to a list of contacts.