How many times does your business phone ring before you answer the call? How long does it take you to respond to your customers’ email messages? Whatever your answer was, cut it in half and that’s the expectation of social media customer service. As social media channels become an alternative customer service line for most people, you can’t afford to leave it unattended. An example of how important social media customer service has become can be seen on Facebook.
In 2015, Facebook released their ‘Page Responsiveness’ App, which allows visitors to see how long it takes for you to respond to a message. When this button is green, it validates your company and your brand. The takeaway is simple: make sure you have time every day to check all of your social media platforms for comments or messages. You must treat your social vietnam telegram data media presence as you treat your storefront — be there! View Previous Blog Post View Next Blog Post Getting Your Marketing Content Organized with an Editorial Calendar By Pulse Marketing Reading time: 3 mins Topics: Content Writing When it comes to marketing strategy, there are multiple ways to present your business to the public.
marketing. What is content marketing? It’s a strategy that uses consistent and valuable content creation to connect with potential consumers. Some examples of content marketing include white papers, case studies, blog posts, infographics, checklists, and much more. Content marketing helps to create a knowledge base for your company. If you’re distributing information that is of value to others, your brand gains trust and reliability.