Why aren't you selling online? Find out the reasons

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Ehsanuls55
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Joined: Mon Dec 23, 2024 3:33 am

Why aren't you selling online? Find out the reasons

Post by Ehsanuls55 »

Often when I am contacted for strategy consultation, clients ask me one specific question: why am I not selling in my online store?

They tell me: “Osvaldo, why can I convince the client when I am on the phone, but I send him to my website and I don’t get the sale? What is not working?”

If this is also your case, then stay and join me in this article, because this information is of interest to you…

The first step to start selling online
First of all, it is necessary to analyze everything . Nothing should be left out.

This will give you an in-depth understanding of the reasons why sales are not improving. Starting with analyzing your customer's behavior and the sales message you deliver to them.

Because, for example, it is likely that a client who has called you has a lot of chairman email lists knowledge regarding what you offer or what you do. It may be that they came to you through a referral or saw you somewhere and called to request more information.

At this point, that prospect built a relationship with you through conversation and thought it was great. But, when they went to the website, that offer or ad didn't answer their questions like you did and as a result, they didn't buy.

Where is the problem?
To better explain this process and identify the problem, let’s make an analogy: You go into a shoe store, a salesperson approaches you and the first thing he does is ask you if he can help you with anything. To this, you usually respond with: “No, no need. I’m just looking around for now.”

But if you like something, what do you do next?

Call the seller to ask for your specific size or any other details such as the material the shoe is made of or the warranty it has.

That same customer experience is what websites lack when people visit them.

That small but important detail means that the hook that would make the person not only stay, but buy is los
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