Other data such as bounce rate is also extremely important

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Explore ways to: Targeted proactive chat
The reality is, not everyone who visits your site will become a customer. No matter how much money you spend, how great your ads are, or how compelling your copy is, there are generally limits to what you can do.
Instead, focus on areas where you can definitely improve. Learning and monitoring your website metrics will help you better understand your customer demographic and the needs of your web visitors. The infographic below shows why many visitors abandon their shopping carts. Using this information, you can try to create a custom chat for customers with high-value shopping carts, for example. But to make this happen, you need to leverage real-time data. It's a lot of work, but it's worth the payoff.


Using proactive chat, you can intuitively suggest, upsell, or help bulgaria telegram database customers choose alternatives.
If you can target your customers properly, you can reduce cart abandonment rates and increase sales conversions by 30-40%. That's pretty impressive considering you don't need to change anything except implementing adaptive proactive chat options for different visitors.
Can I target my audience?

This is a question that must be answered before deciding to use live chat. So, you need to take a step or two back and consider whether your business can monitor and track data related to the demographics and behavior of your website visitors. If you use proactive chat for every visitor that goes through your website, it will not be efficient. Instead, focus your efforts on personalized, quality messages delivered at precise times. This will yield much better results. Data related to demographics can be hard to obtain (unless they sign up and put it involuntarily). Behavioral statistics, on the other hand, are very easy to track and utilize.

Here is a list of metrics and information that can be used as triggers to prompt a proactive chat window.
Session length- is the amount of time a visitor spends on your site. You want a popup chat window to appear after a certain amount of time has passed.