Examples of DX Measures in the Real Estate Industry
Posted: Wed Feb 19, 2025 5:05 am
In the real estate industry, various digital technologies can be used to improve business efficiency and customer experience. Here, we will introduce specific examples of DX measures, such as electronic contracts, online customer service, and real estate management systems.
2-1. Digitalization of contracts
Digitizing contracts means completing contract procedures online without using paper documents by utilizing electronic signatures and electronic contract systems.
This will reduce costs such as stamp duty and postage, shorten the time it takes to conclude a contract, and improve the efficiency of document management. Customers will also benefit from being able to complete contract procedures regardless of location or time.
For example, by using an electronic contract service such as CloudSign, it is possible to sign and stamp a contract online.
2-2. Use of Web Customer Service
Web customer service involves communicating with customers online turkey whatsapp number data to introduce properties and provide consultation services, etc. Specifically, this involves using chatbots, video chat systems, VR (virtual reality) technology, etc.
This will allow you to respond to customers regardless of time or place, improving customer convenience, cultivating new customer segments, and attracting customers by leveraging novelty.
For example, by introducing an online viewing system, it will be possible to view properties in faraway locations. Customers who are too busy to schedule a viewing will be able to do so with an online viewing. This will expand the options available to customers when searching for properties, and is expected to improve the success rate.
2-1. Digitalization of contracts
Digitizing contracts means completing contract procedures online without using paper documents by utilizing electronic signatures and electronic contract systems.
This will reduce costs such as stamp duty and postage, shorten the time it takes to conclude a contract, and improve the efficiency of document management. Customers will also benefit from being able to complete contract procedures regardless of location or time.
For example, by using an electronic contract service such as CloudSign, it is possible to sign and stamp a contract online.
2-2. Use of Web Customer Service
Web customer service involves communicating with customers online turkey whatsapp number data to introduce properties and provide consultation services, etc. Specifically, this involves using chatbots, video chat systems, VR (virtual reality) technology, etc.
This will allow you to respond to customers regardless of time or place, improving customer convenience, cultivating new customer segments, and attracting customers by leveraging novelty.
For example, by introducing an online viewing system, it will be possible to view properties in faraway locations. Customers who are too busy to schedule a viewing will be able to do so with an online viewing. This will expand the options available to customers when searching for properties, and is expected to improve the success rate.