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Hey, where is my potential client?

Posted: Thu Dec 26, 2024 3:49 am
by ashammi258
Content
Where do most potential clients come from?
How to Manage Leads
Why is it necessary to save potential client data?
Sales teams face many challenges in their work, from connecting with potential customers to closing deals. But problems arise even earlier if employees have a poor understanding of who your customers are and where they come from.

Where do most potential clients come from?
If you're really interested in tracking leads throughout the sales cycle, start at their source, the advertising channel that brought them in.

Many companies struggle to track phone calls, especially if iran phone numbers most of their leads come from the Internet. Few have detailed information about a customer if they learned about the company online and then called on the phone. This hurts the work of marketers and the sales team, who don’t have the information they need to get to know the customer and close the deal. In short, everyone suffers!

Call tracking technology can help you find out which search terms led customers to visit your website or pick up the phone and call. It can help your marketing department measure your return on investment (ROI) on advertising, and your sales department can gain additional insight into your leads through prompted messages. Knowing where your leads are coming from is especially important when closing deals. But what next?

Don't waste your advertising budget
The call tracking and end-to-end analytics service will show the effectiveness of each source in terms of “from click to sale”.

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How to Manage Leads
For many companies, all the action stops once a lead is received. The lead is thrown into a tedious sales call queue and slowly “floats” through the phone system. This is considered normal because it is how most call centers work. But it really shouldn’t be that way.

Companies that use call forwarding have the ability to link the caller to the right employee or department. By controlling the potential client in this way, you can also control what you want to get from them.

Why is it necessary to save potential client data?
When a potential client's data gets into your company's CRM, it doesn't mean that the job is done; you can forget about it, close it and never use it again.

Modern CRM systems allow you to configure data output in such a way that when a client or subscriber calls, all available information about him is immediately displayed on the manager’s screen.

There is no longer any need to waste time searching the entire database every day: a properly selected system knows exactly who is calling you, how many times, what the reasons for the previous calls were, and much more.

Thus, using virtual PBX tools , call tracking technology and modern CRM tools, you can easily ensure that you will never again be asked: “Hey, where is my potential client?”