via OpenPhone With OpenPhone, you can make calls, send texts, and set business hours with personalized greetings from any device of your choice. Other notable features include voicemail transcription, auto attendant, and email integration.
The tool integrates seamlessly with HubSpot to automatically log calls, texts, and voicemails, making it easy to keep customer records up-to-date without manual data entry.
OpenPhone best features
AI Replies : Get AI-suggested text responses based on the context of the conversation
Message Filters : Use filters and labels to quickly sort and locate specific conversations
Voicemail Transcripts – Get transcripts along with audio recordings of all calls that come to laos whatsapp number data voicemail when you are not available to take calls
OpenPhone Limitations
The initial setup process can be confusing, especially when setting up integrations or custom features.
Lacks advanced call analytics, which would be useful for teams that need deeper insight into call performance
OpenPhone Prices
Gratuitous
For beginners: $19/month per user
Business: $33/month per user
Enterprise: Custom Pricing
OpenPhone Ratings and Reviews
G2: 4.7/5 (over 2,000 reviews)
Capterra: 4.1/5 (50+ reviews)
Learn more : How to use AI for meeting notes
3. Nextiva (Best for hybrid and remote teams)
Nextiva Panel: RingCentral Competitors
Nextiva provides a unified customer experience with key features like unlimited domestic calling, conference calling, collaboration rooms, voicemail transcription, and a multi-level attendant . Plus, it can integrate with over 24 tools, including Zendesk, ConnectWise, and Microsoft Teams.
Nextativa’s most impressive feature is its high-quality asynchronous video conferencing (supporting over 250 participants), making it perfect for remote teams.
Nextiva best features
Real-Time Performance Metrics : Display SLAs and KPIs in Home page widgets to increase accountability within teams and improve productivity
Centralized Communication : Consolidate team conversations across phone calls, texts, chat, video, and more into one platform
Custom Dashboards : Analyze data on intuitive, custom dashboards to make informed decisions
Limitations of Nextiva
The service is unreliable and not the most intuitive or easy to use
Sometimes the Nextiva app crashes and you can't silence the alert on the desktop without being in "Do Not Disturb" mode
OpenPhone (Best for startups and small businesses)
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