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A Real Example: Ibergroup. Managing a B2B Community

Posted: Sun Dec 22, 2024 6:10 am
by suchona.kan.iz
working together with data (or Big Data), developing point-of-sale experiences, joint prescription with the brand or even sharing stocks between members could also be considered benefits of being part of a community.

In the digital age, it is likely that a good B2B customer experience cannot be understood without the relationship with other users of the brand.

Below, we will detail a real example of how the creation and membership cell phone number lookup philippines of a B2B community can be an opportunity for differentiation for a brand.

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Our CEO, Alejandro Vázquez-Palacios , had the opportunity to lead as Manager, from 2010 to 2013, a large B2B community dedicated to the world of construction materials distribution: Ibergroup.

In this case, it was not a specific brand that created the community, nor an individual or company looking for a business model, but rather it was the joint initiative of a group of companies similar in essence and vision, which could even be considered competitors.