If you are constantly faced with resistance to change, it is worth talking to dissatisfied employees and offering comfortable terms for parting.
Why is the turnover rate needed, what does it mean?
The turnover rate is the ratio of the number of employees who leave to the total number of employees on the team, expressed as a percentage.
Most often, this indicator is assessed quarterly, half-yearly, and annually. Frequent calculations are not advisable, as they can lead to unrepresentative data. For example, in January and May, layoffs are rare, as employees are waiting for annual bonuses or going on vacation. However, this does not mean that the turnover will remain at the same low level in other months.
The fluidity coefficient will allow you to find out:
Do employees like working for the company?
Do employees respect their boss and his values?
does the company have homeowner database employee retention methods and how effective are they;
Can a company move to a new stage to achieve high performance?
If you can predict what the turnover rate will be in the next period, you will be able to understand how comfortable the company is for growth and development. This will help prevent future layoffs.
What is considered normal staff turnover?
A turnover rate of no more than seven percent is considered acceptable. A low turnover rate of less than three percent is a bad indicator. Although, when considering individual areas, their specific features must be taken into account.
Acceptable levels of employee turnover per year:
in IT companies - 8-10%;
in retail trade - up to 30%;
in production - 10-15%;
in the hotel, restaurant and hospitality business - 80%.
If a company is newly established, it may have a high turnover rate, up to 20%. In companies that have been operating for several years, this figure is lower.
Among managers and top executives, turnover is lower than among ordinary workers. Among the former, the rate rarely reaches 2%, while among the latter, this figure can reach 30% per year.
High turnover is observed among employees on probation. Successful adaptation leads to low rates. The normal percentage during the adaptation period is up to 40% per year. New employees may leave the organization during the adaptation process if they realize that the working conditions, workload, or team are not suitable for them. This type of turnover is usually called adaptive.
What types of layoffs do not affect staff turnover?
There are several types of dismissals that do not need to be taken into account when calculating the turnover rate. These include employees who retire, people who are laid off, and employees who are subject to reorganization. Also, when calculating the turnover formula, personnel changes within the organization do not need to be taken into account.
Should we strive for zero staff turnover?
Employee turnover provides an opportunity to renew the team, bringing fresh ideas and perspectives to the company's work. Lack of change can lead to stagnation and increased dependence on specific employees. When the same employees perform the same duties for a long time, they become experts in their field. Firing such a specialist can greatly damage the organization.
If a company is facing stagnation and deterioration of business results, it makes sense to conduct optimization. It is important to redistribute the roles of employees and assign them those functions that will increase the company's profit. If current employees are open to change, give them the opportunity to prove themselves: this will cost less than hiring and training new ones.
Staff turnover is a natural process, each area has its own standards. Deviation from these indicators may indicate insufficient efficiency of management and the HR department.