LGPD Compliance: Your data is safer with Bitrix24

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It's time to adapt to the LGPD. In the era of digital transformation, the cloud has emerged as a quick and effective solution for many companies to manage customer and lead information, but it has also raised an alarm: How secure or exposed is this information? Is there any way to guarantee the security of this data?

Since then, numerous data protection laws have been created around the world, including the General Data Protection Law (LGPD), enacted in 2018, which establishes mandatory guidelines for the management of sensitive information of customers of Brazilian companies. Cloud software, such as the Bitrix24 platform, had a 3-year period to adapt to the law, which ended on August 1, 2021.

LGPD: what will happen now?
Three years after the enactment of the LGPD , a law that establishes mandatory guidelines for the collection, processing and storage of personal data , fines and punishments are beginning to be applied to private companies and public bodies that have not prepared to comply with the requirements of the regulation.

Starting August 1, 2021, companies that are sanctioned by the law and do not comply with the guidelines will receive severe warnings , ranging from blocking collected data to daily fines, which can reach 50 million reais.

It is important to keep in mind that being 100% in compliance with the Law is an obligation and, even if there is no information leak, sanctions may be applied.

How is Bitrix24 compliant with LGPD?
Taking care of user data on the Bitrix24 platform has always been a latent concern. With the enactment of the LGPD in 2018, the tool continued to advance in implementing improvements related to data security in general.

In 2020, several implementations were made with changes that reaffirm Bitrix24 's commitment cayman islands telemarketing data to the highest standards of data protection for its user community, complying with the LGPD adaptation process and all other applicable laws and good practices.

Below are some measures taken by the tool to adapt to the regulations :

• Review and adaptation of legal bases and documentation
Bitrix24 reviewed and adapted all data processing contracts on September 17, 2020 , informing its users about the use of data, the reason and purpose of data collection in a clear and prominent manner, extending the security requirements for the use of information to all partners of the platform.

• Authorization to collect data for use of the tool
No data is used without authorization. In other words, only if the user expresses interest, or legally allows it, will their data be managed by Bitrix24 .

Data processing agreement in Bitrix24 for LGPD
• Mapping and organization of sensitive personal data collected
Every care is taken, which is why the data collected is carefully organized according to the manifestation of Bitrix24 users and leads , whether through a landing page, partner website or through contact through integration applications with the tool.

PowerZAP WhatsApp API
• Transparency of information to users about the data collected
Bitrix24 knows the importance of having clarity and transparency, not only with sensitive data, but with regard to any update involving your leads and the platform's user community .

Therefore, each update made in compliance with the standard is included in all Bitrix24 documentation and online channels.

Bitrix24: LGPD Compliance

100% aligned partnership with Bitrix24
Nowadays, data is the new oil, so it needs to be handled with great care.

Although the Bitrix24 platform includes several protection resources and applications mentioned above, and meets the LGPD compliance requirements, having partners who strive for the same purpose is of utmost importance.

This is a concern that Br24 has with the entire community of users of the tool when they acquire a license, or integrated application , through our website, social networks, promotion pages or through one of our specialists .

One of the reasons why we are among the main Bitrix24 partners is precisely this alignment of values ​​and care for the platform's users.

LGPD compliance: a very responsible process
The LGPD is a complex law , meaning it is not easy to comply with all of its requirements. It is a task that demands a lot of time and effort, and also requires several administrative measures, which we follow to the letter.

Bitrix24 already provides this security in its structure by bringing several resources for mapping the information cycle within your company to all your users, but using the tool alone does not mean that your data is protected .

>> Learn more about Bitrix24 by clicking here !

It is necessary to bring the culture in-house, which is why Br24 constantly promotes the alignment of internal guidelines with teams, with regard to LGPD compliance , thus maintaining the essence of the sense of responsibility with the data of each Bitrix24 user.

>> Take advantage of the promotion valid from August 1st to 31st, 2021, with up to 40% discount on the Basic, Standard and Professional Bitrix24 plans!