5 tips on how to behave during a beauty salon inspection
Posted: Wed Jan 22, 2025 3:33 am
Don't panic, try to behave with restraint.
Calm, neutral and good-natured behavior during the inspection of the beauty salon by representatives of the supervisory authorities will allow you to avoid mistakes caused by emotional overstrain. Do not consider inspectors as enemies - they are just people doing their job.
If you fail to restrain yourself and become aggressive, you will lose control of the situation, which may lead to trouble. And vice versa: calm and, to some extent, even good-natured communication with the authorities will allow you to learn the true purpose of the audit and gain time to choose the right course of action.
Never argue with inspectors ig database or engage in forceful confrontation with them, even if you are sure that it is impossible to find fault with the company.
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"Staff adaptation: how to help an employee fit into the team"
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Such lack of restraint may become a reason for bringing you to criminal liability under Article 318 of the Criminal Code “Use of violence against a government official” and cause imprisonment for up to 10 years.
Ask the inspector to show you documents confirming his authority.
Carefully study the documents provided to you, write down the details of the inspector (last name, first name, patronymic, position), as well as information about his/her certificate (number, date of issue, name of the institution). This will allow you to understand which supervisory authority initiated the inspection, and will help when appealing the inspection results, if such a need suddenly arises.
Feel free to use audio and video recording equipment during the inspection.
By law, no one can prohibit you from making audio or video recordings on your property. Moreover, recently, representatives of inspection agencies themselves often record the course of an event.
For example, tax inspectors have such a right in accordance with paragraph 4 of Article 92 of the Tax Code. Such a measure not only prevents abuse of authority by representatives of supervisory authorities, but also, if necessary, facilitates the proof of the innocence of the inspected party.
The controllers' questions must be answered strictly to the point, within the framework limited by the job function.
Quite often, during inspections of beauty salons, inspectors ask various leading and even tricky questions in order to collect the necessary information. Some employees react to such provocation and begin to share their subjective opinions or unfounded guesses.
Therefore, it would be useful for the salon manager, who has learned about the upcoming inspection, to talk to his subordinates in advance and warn them about the impermissibility of such actions. It is necessary to make it clear to employees that they should only answer questions directly related to their official duties, as specified in the employment contract.
Record the transfer of any documents to the inspector.
The inspector can receive the requested material only based on the acceptance certificate, which contains information about the name of the document, the number of its pages, and information about whether a copy or the original was transferred to the inspector.
Such an act is drawn up in two copies, one of which is intended for the inspector, the other for the representative of the beauty salon. Each copy must be signed by the inspector and the official of the organization.
An inspector may seize original documents only in exceptional cases, for example, if there is a suspicion that the materials may be destroyed, lost, corrected or hidden (clause 8 of Article 94 of the Tax Code).
If the original is placed at the disposal of a representative of the supervisory authority, a copy is made of the document, which, after being certified by the inspector, is transferred to the head of the organization being inspected. (These same rules are also relevant when documents are seized by the police (clause 1 of Article 15 of the Federal Law "On Operational Investigative Activities").
Contact a lawyer.
Mistakes made during a beauty salon inspection can have various negative consequences. Therefore, if you inadvertently provided the inspector with unnecessary documentation, made a mistake with the deadline for filing an objection, or made some other mistake, immediately seek legal help.
If the company does not have this position, contact an outside specialist. His presence during the inspection will force both parties to control themselves and conduct a constructive, emotion-free dialogue.
Author of the article
Alena Ermolaeva
Alena Ermolaeva
Head of Content and Design
Late
Calm, neutral and good-natured behavior during the inspection of the beauty salon by representatives of the supervisory authorities will allow you to avoid mistakes caused by emotional overstrain. Do not consider inspectors as enemies - they are just people doing their job.
If you fail to restrain yourself and become aggressive, you will lose control of the situation, which may lead to trouble. And vice versa: calm and, to some extent, even good-natured communication with the authorities will allow you to learn the true purpose of the audit and gain time to choose the right course of action.
Never argue with inspectors ig database or engage in forceful confrontation with them, even if you are sure that it is impossible to find fault with the company.
Read also!
"Staff adaptation: how to help an employee fit into the team"
Read more
Such lack of restraint may become a reason for bringing you to criminal liability under Article 318 of the Criminal Code “Use of violence against a government official” and cause imprisonment for up to 10 years.
Ask the inspector to show you documents confirming his authority.
Carefully study the documents provided to you, write down the details of the inspector (last name, first name, patronymic, position), as well as information about his/her certificate (number, date of issue, name of the institution). This will allow you to understand which supervisory authority initiated the inspection, and will help when appealing the inspection results, if such a need suddenly arises.
Feel free to use audio and video recording equipment during the inspection.
By law, no one can prohibit you from making audio or video recordings on your property. Moreover, recently, representatives of inspection agencies themselves often record the course of an event.
For example, tax inspectors have such a right in accordance with paragraph 4 of Article 92 of the Tax Code. Such a measure not only prevents abuse of authority by representatives of supervisory authorities, but also, if necessary, facilitates the proof of the innocence of the inspected party.
The controllers' questions must be answered strictly to the point, within the framework limited by the job function.
Quite often, during inspections of beauty salons, inspectors ask various leading and even tricky questions in order to collect the necessary information. Some employees react to such provocation and begin to share their subjective opinions or unfounded guesses.
Therefore, it would be useful for the salon manager, who has learned about the upcoming inspection, to talk to his subordinates in advance and warn them about the impermissibility of such actions. It is necessary to make it clear to employees that they should only answer questions directly related to their official duties, as specified in the employment contract.
Record the transfer of any documents to the inspector.
The inspector can receive the requested material only based on the acceptance certificate, which contains information about the name of the document, the number of its pages, and information about whether a copy or the original was transferred to the inspector.
Such an act is drawn up in two copies, one of which is intended for the inspector, the other for the representative of the beauty salon. Each copy must be signed by the inspector and the official of the organization.
An inspector may seize original documents only in exceptional cases, for example, if there is a suspicion that the materials may be destroyed, lost, corrected or hidden (clause 8 of Article 94 of the Tax Code).
If the original is placed at the disposal of a representative of the supervisory authority, a copy is made of the document, which, after being certified by the inspector, is transferred to the head of the organization being inspected. (These same rules are also relevant when documents are seized by the police (clause 1 of Article 15 of the Federal Law "On Operational Investigative Activities").
Contact a lawyer.
Mistakes made during a beauty salon inspection can have various negative consequences. Therefore, if you inadvertently provided the inspector with unnecessary documentation, made a mistake with the deadline for filing an objection, or made some other mistake, immediately seek legal help.
If the company does not have this position, contact an outside specialist. His presence during the inspection will force both parties to control themselves and conduct a constructive, emotion-free dialogue.
Author of the article
Alena Ermolaeva
Alena Ermolaeva
Head of Content and Design
Late