Knowledge of the context
Posted: Wed Jan 22, 2025 4:55 am
Understanding the context of a conversation
Predicting user behavior
Understanding customer preferences
Take action
Perform different tasks
Ask customers for further clarification
Integrate with most messaging channels, customer service software, enterprise software , and cloud storage platforms.
It features a design console that allows you to create a chatbot from scratch using drag and drop, or deploy a pre-trained chatbot that has been given data specific to your industry.
Features of Rulai chatbot
Analysis tools
Helps developers monitor and continuously improve chatbot efficiency.
Includes conversational history, behavioral prediction, user preferences, second and th vp business development email database ird party data, and proactive conversations.
Implementation on different channels
This chatbot can be used on websites, smartphones, email, SMS, social media, apps and cross-channel memory.
Integrations
With workflow automation tools, CRM, RPA and CMS to deliver a better customer experience.
Using old and existing information
Your company can leverage manuals, websites, databases, and business processes for faster and more accurate implementation.
LivePerson
Available in English and Spanish, LivePerson has collected over 20 years of message transcript data and fed this information into your chatbot, allowing you to automate nearly every message in the industry and connect with most messaging channels.
Best AI Chatbots
LivePerson Potential
LivePerson's BotStudio lets you create chatbots from scratch with no coding skills required. It also lets you understand the impact your chatbot has had on your business' bottom line.
Through the analytics dashboard you can track metrics such as:
Feelings in real time
Bot containment rate
Bot talk time
Total conversion time
Average order value and sales
Features of LivePerson chatbot
Integration with multiple channels
Like your website, mobile app, Apple Business Chat, text messages, Google Rich Business Messages, Line, Facebook Messenger, WhatsApp , and Google AdLingo.
Conversational nature
Designed to mimic the way people speak, allowing you to have more natural and effective conversations with customers.
Real-time monitoring
The chatbot can be monitored in real time to ensure it is responding appropriately to customers and to identify any technical issues.
Intent Manager
This feature allows you to discover and understand what your consumers want and their intentions in real time and determine which conversations can be easily automated.
Invents
Inbenta’s chatbot is specifically designed for enterprise brands and uses machine learning and its own natural language processing engine to detect the context of every customer conversation and accurately answer their questions.
Available in English and Spanish, this chatbot offers a dialogue manager that allows you to create custom conversation flows and paths. If Inbenta's chatbot detects that one of your customers needs to speak to a human, it will escalate the conversation to the appropriate agent. Additionally, to make your chatbot seem more human, you can create a custom avatar for it.
Best AI Chatbots
Inbenta chatbot features
Intuitive and easy-to-use interface
Its features and tools do not require prior experience, as it is integrated with a pre-trained lexicon that understands the intent of queries and requests.
Real-time monitoring
It offers real-time monitoring tools to monitor and analyze service performance, identify any technical issues and continuously improve its effectiveness.
Knowledge Base
Provides an integrated knowledge base that allows chatbots to access accurate and up-to-date information about a company's products and services.
Quick and easy implementation
You can embed this chatbot on your website, app, or connect it to different communication channels to integrate a bot for WhatsApp, Slack, or Facebook Messenger.
High availability
You can provide automated support to customers 24/7, so none of your customers are left with a pending request.
Ada
Ada is an AI-powered chatbot trusted by customers including Medium, Shopify , and MailChimp . According to their website, Ada has saved their customers over $100 million and 1 billion minutes of customer service effort.
Best AI Chatbots
Potential of Ada Chatbot
It offers a drag and drop feature that you can use to train the chatbot
Add your GIFs to certain messages
Storing customer data
It can integrate with most messaging channels and customer service software, allowing you to send personalized content, request customer feedback, and report on the time, effort, and cost savings of your bots.
Ada chatbot features:
Easy and intuitive creation
You can develop and configure the customer service automation you need without requiring a professional developer on your team. Its drag-and-drop interface makes the process easy for you.
Knowledge Base
It offers an integrated knowledge base that allows the chatbot to access accurate and up-to-date information about the company's products and services.
Understanding intention
It allows you to increase the benefits of Ada by combining it with automatic translation functions, as well as editing training examples to see conversations and questions and improve bots easily, quickly and in an optimized way.
Real-time analysis
Provides real-time reporting and performance dashboards where you can view every aspect of your deployment, from customers interacting with your brand to resolution times.
Vergic
Vergic is a platform that offers an AI-powered chatbot that can serve as your company’s first line of customer support. Available only in English, this chatbot costs $56 per month.
Predicting user behavior
Understanding customer preferences
Take action
Perform different tasks
Ask customers for further clarification
Integrate with most messaging channels, customer service software, enterprise software , and cloud storage platforms.
It features a design console that allows you to create a chatbot from scratch using drag and drop, or deploy a pre-trained chatbot that has been given data specific to your industry.
Features of Rulai chatbot
Analysis tools
Helps developers monitor and continuously improve chatbot efficiency.
Includes conversational history, behavioral prediction, user preferences, second and th vp business development email database ird party data, and proactive conversations.
Implementation on different channels
This chatbot can be used on websites, smartphones, email, SMS, social media, apps and cross-channel memory.
Integrations
With workflow automation tools, CRM, RPA and CMS to deliver a better customer experience.
Using old and existing information
Your company can leverage manuals, websites, databases, and business processes for faster and more accurate implementation.
LivePerson
Available in English and Spanish, LivePerson has collected over 20 years of message transcript data and fed this information into your chatbot, allowing you to automate nearly every message in the industry and connect with most messaging channels.
Best AI Chatbots
LivePerson Potential
LivePerson's BotStudio lets you create chatbots from scratch with no coding skills required. It also lets you understand the impact your chatbot has had on your business' bottom line.
Through the analytics dashboard you can track metrics such as:
Feelings in real time
Bot containment rate
Bot talk time
Total conversion time
Average order value and sales
Features of LivePerson chatbot
Integration with multiple channels
Like your website, mobile app, Apple Business Chat, text messages, Google Rich Business Messages, Line, Facebook Messenger, WhatsApp , and Google AdLingo.
Conversational nature
Designed to mimic the way people speak, allowing you to have more natural and effective conversations with customers.
Real-time monitoring
The chatbot can be monitored in real time to ensure it is responding appropriately to customers and to identify any technical issues.
Intent Manager
This feature allows you to discover and understand what your consumers want and their intentions in real time and determine which conversations can be easily automated.
Invents
Inbenta’s chatbot is specifically designed for enterprise brands and uses machine learning and its own natural language processing engine to detect the context of every customer conversation and accurately answer their questions.
Available in English and Spanish, this chatbot offers a dialogue manager that allows you to create custom conversation flows and paths. If Inbenta's chatbot detects that one of your customers needs to speak to a human, it will escalate the conversation to the appropriate agent. Additionally, to make your chatbot seem more human, you can create a custom avatar for it.
Best AI Chatbots
Inbenta chatbot features
Intuitive and easy-to-use interface
Its features and tools do not require prior experience, as it is integrated with a pre-trained lexicon that understands the intent of queries and requests.
Real-time monitoring
It offers real-time monitoring tools to monitor and analyze service performance, identify any technical issues and continuously improve its effectiveness.
Knowledge Base
Provides an integrated knowledge base that allows chatbots to access accurate and up-to-date information about a company's products and services.
Quick and easy implementation
You can embed this chatbot on your website, app, or connect it to different communication channels to integrate a bot for WhatsApp, Slack, or Facebook Messenger.
High availability
You can provide automated support to customers 24/7, so none of your customers are left with a pending request.
Ada
Ada is an AI-powered chatbot trusted by customers including Medium, Shopify , and MailChimp . According to their website, Ada has saved their customers over $100 million and 1 billion minutes of customer service effort.
Best AI Chatbots
Potential of Ada Chatbot
It offers a drag and drop feature that you can use to train the chatbot
Add your GIFs to certain messages
Storing customer data
It can integrate with most messaging channels and customer service software, allowing you to send personalized content, request customer feedback, and report on the time, effort, and cost savings of your bots.
Ada chatbot features:
Easy and intuitive creation
You can develop and configure the customer service automation you need without requiring a professional developer on your team. Its drag-and-drop interface makes the process easy for you.
Knowledge Base
It offers an integrated knowledge base that allows the chatbot to access accurate and up-to-date information about the company's products and services.
Understanding intention
It allows you to increase the benefits of Ada by combining it with automatic translation functions, as well as editing training examples to see conversations and questions and improve bots easily, quickly and in an optimized way.
Real-time analysis
Provides real-time reporting and performance dashboards where you can view every aspect of your deployment, from customers interacting with your brand to resolution times.
Vergic
Vergic is a platform that offers an AI-powered chatbot that can serve as your company’s first line of customer support. Available only in English, this chatbot costs $56 per month.