If you don’t receive a response to

[fomayof928@mowline]

A sincere apology from the owner may be enough for you, or you may feel you need your money back, or an offer of a discounted/free next transaction to get a sense of resolution to the experience. If the owner does everything in their power to make it right, your sense of fairness will help you update your review, PSA style, to let your community know that the business was responsive to your complaint and did their best to resolve it.



If you don’t receive a response to your review within the allotted time, you can make a last-ditch effort to call the company and speak to the owner or branch manager. If you are presented to them and explain brazil phone number list the problem, be sure to let them know about your review and your disappointment at not receiving a response.



Often, local businesses don’t manage their reviews, sometimes out of fear of reviews or because they have yet to modernize their customer service and marketing practices to include online reputation management. Based on your phone conversation, you may still choose to update your review to mention a more positive second experience. If, however, you receive zero response to an online review and attempts to contact the business owner/branch manager result in no offer of resolution, it is reasonable to conclude that the company is failing to prioritize the customer experience and is not one you can recommend to the public in good faith.