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Above are two examples of the results of using Viber for different companies:

Posted: Sun Jan 26, 2025 9:02 am
by sumaiyakhatun26
Omnichannel marketing helps reduce the number of messages sent, but increase their accuracy and relevance. You provide customers with information and offers that they are truly interested in, which can increase their response and loyalty.

Example of using Viber
Example of using Viber

This is an example of using Viber as a channel for marketing and customer communication. australia rcs data This example shows that for some companies, Viber is an expensive but effective channel, especially for trigger messages.

Results
Results

Source



Shafa received 2.5 times more orders by sending only trigger messages via Viber.
Pampico also used Viber as a primary communication channel to penetrate the market, and at that time it was their main channel. As a result, Viber performed well, but over time a new channel emerged, which will be discussed later.
This shows that the choice of channel depends on the specific needs of the company and can be determined by the results and marketing strategy .